Location: Dubai investment Park 1, UAE
Company: Matrix Audio Visual & Entertainment. ( www.matrixave.com )
Matrix Audio Visual & Entertainment is a 26year young company looking for an experienced Technical Pre-Sales Manager to strengthen our Enquiry Response Team.
This is a critical role responsible for translating client briefs into accurate, technically sound Bills of Quantity (BOQ) for conferences, product launches, gala dinners, corporate events, and large-scale activations across the UAE.

Key Responsibilities:

• Study client briefs, floor plans, and venue layouts.
• Prepare detailed and accurate BOQs for staging, sound, lighting, LED screens, trussing, power distribution, and special effects.
• Conduct venue assessments and technical feasibility checks.
• Evaluate power requirements (kVA load calculations), rigging limitations, and access constraints.
• Plan setup, show flow, and breakdown timelines.
• Assess manpower requirements (technical crew, riggers, operators, loaders).
• Factor transportation logistics and site access into costing.
• Work closely with Project Managers, Sales Team, and Operations.
• Ensure proposals are technically correct, commercially viable, and operationally executable.

Requirements:

• Minimum 5–6 years of experience in live events / AV production (UAE experience preferred).
• Strong understanding of:
  • Power distribution and generator sizing
  • Venue rigging limitations and load capacities
  • Setup and dismantling timelines
  • Labor planning and crew allocation
  • Transportation and logistics for events
• Experience working in major UAE venues, hotels, ballrooms, exhibition halls, and outdoor venues.
• Ability to interpret CAD drawings and technical layouts.
• Strong attention to detail and cost awareness.
• Ability to work under tight deadlines.
• Excellent coordination and communication skills.

What We’re Looking For:

This is not a pure sales role.
We need someone who understands real-world execution, can foresee operational challenges before they happen, and ensures our proposals are accurate from day one.
The ideal candidate thinks technically, plans practically, and protects margins.

How to Apply:

Send your CV to: rajesh@matrixave.com
Subject Line: Technical Pre-Sales Manager – Application

at Creative Technology Middle East

Systems Integration • Dubai, United Arab Emirates • Full-time

Description

Responsibilities:

• Develop project specific work plans and supervise other team members
• Line manager the freelance staff for the project and the CT resources
• Develop and maintain working relationships with contractors and suppliers
• Implement and supervise Standard Operating Procedures
• Attend site for inspections, meetings as required
• Attend company and departmental meetings as required
• Deputise for other team members as necessary
• Support the sales team in assessing bids and feasibility of a project
• Manage junior personnel and sub-contractors
• Recommend for and assess performance of a freelance database of additional personnel
• Author and undertake training for company personnel and clients
• Understand and abide by site rules and regulations
• Work as part of a team or independently with general contractors & freelance staff
• Develop AVL drawing packs in AutoCAD, Revit, Vectorworks for required project deliverables
• Assist with pre-installation and rack built activities
• Troubleshoot either remotely or on-site to resolve technical issues involving integration of multiple equipment, across all of the technical disciplines
• Commitment to work within specified deadlines and provide daily field updates either written or orally
• Install technical requirements and resources for all network & AVL requirements
• Ensure adherence to all site conditions and standards during installation including testing & commissioning, test events and handover
• Troubleshoot any AVL and IT System issues and recommend rectification
• Flexible to work across 7 days a week, night and day in a professional construction & event environment

Role Type

Permanent • Full-time • Mid-level Senior

Company Overview

Creative Technology M.E (CT) is the world’s leading supplier of specialist audio-visual solutions to the live events industry. We provide cutting edge audio-visual services to a diverse clientele both locally and globally. With offices in the Middle East, USA, Europe, and Asia, CT has established itself as a market leader utilising the strong relationship between our international offices. In the Middle East (CTME) we offer complete full-service offering from rental, sales, installation and managed services across all entertainment technology sectors. We utilise high quality equipment and work with some of the biggest clients in the region, but what sets us apart is Our People, their accountability, thirst for innovation, and commitment to working collaboratively in delivering outstanding services.

at Creative Technology Middle East

Audio • Dubai, United Arab Emirates • Full-time

Description

Project Leadership & Delivery

• Lead complex audio projects from concept to completion, ensuring world-class technical delivery and client satisfaction.
• Collaborate with the Head of Audio, project managers, and other department leads to design, plan, and execute bespoke audio solutions for high-profile live events.
• Balance time effectively between onsite leadership (approx. 70%) and project planning, design, and coordination (approx. 30%).
• Act as the senior technical authority onsite, overseeing setup, system alignment, tuning, and live operation to ensure flawless performance.
• Technical Expertise & Innovation
• Demonstrate expert-level proficiency in sound system design, alignment, and operation, including advanced knowledge of audio physics, networking, and signal flow.
• Operate and mix on a range of cutting-edge audio consoles, playback systems, and RF systems with mastery.
• Advise on and implement the latest software, firmware, and technology updates to maintain CTME’s technical leadership.
• Develop innovative audio workflows and methodologies, continuously improving efficiency, quality, and creative potential.

Client Engagement & Representation

• Represent CTME in client meetings, site visits, and technical discussions, translating creative and operational requirements into detailed technical plans.
• Build and maintain strong client relationships through clear communication, professionalism, and delivery excellence.

Equipment Management & Quality Control

• Supervise equipment preparation, testing, and maintenance processes, ensuring readiness, reliability, and compliance with CTME standards.
• Oversee warehouse prep teams, ensuring all systems are configured, tested, and documented accurately.
• Ensure all returned equipment is properly tested, logged, and maintained to the highest standards.
• Team Development & Mentorship
• Mentor and support Audio Engineers and Technicians, fostering a culture of continuous learning and development.
• Share advanced technical knowledge and encourage innovation within the team.
• Provide leadership, guidance, and constructive feedback to elevate departmental performance.

Process Optimization

• Collaborate with the Head of Audio and other departments to refine project workflows and interdepartmental processes.
• Proactively identify opportunities to streamline operations, enhance quality, and optimize resource utilization.

Health, Safety & Professional Standards

• Ensure compliance with CTME’s health, safety, and quality standards at all times.
• Maintain current First Aid, Fire Warden, and safety certifications.
• Uphold CTME’s core values of innovation, collaboration, and excellence in all aspects of work.

Role Type

Permanent • Full-time • Mid-level Senior

Company Overview

Creative Technology M.E (CT) is the world’s leading supplier of specialist audio-visual solutions to the live events industry. We provide cutting edge audio-visual services to a diverse clientele both locally and globally. With offices in the Middle East, USA, Europe, and Asia, CT has established itself as a market leader utilising the strong relationship between our international offices. In the Middle East (CTME) we offer complete full-service offering from rental, sales, installation and managed services across all entertainment technology sectors. We utilise high quality equipment and work with some of the biggest clients in the region, but what sets us apart is Our People, their accountability, thirst for innovation, and commitment to working collaboratively in delivering outstanding services.

at Creative Technology Middle East

Projects • Dubai, United Arab Emirates • Full-time

Description

Key Responsibilities:

• Strategic relationship development and management of Key suppliers and clients
• Maintain technical standards, best practices, process, and document control to support all aspects of Live Event projects.
• Ownership and development of process and associated documentation required for events including quotes costing, Purchasing, event briefings, post event reports health, and safety documentation in line with ISO 14001, ISO 45001 and ISO 9001.
• To provide critical on-site support and decision making to both the delivery team and client
• Resource management for live event projects, crewing, logistics etc.
• Management of all allocated live event project Budgets
• Liaison with CTME Business development and provide support for quotations, site visits and proposals.
• Attendance at client offices and on site for project meetings
• To be Project lead on assigned Live event projects.
• To actively support CTME on locating and securing new live event projects within the region
• Day to day management of the onsite delivery team
• Recommend and provide feedback on freelance resources supporting the development of the freelance skills matrix.
• To actively support the company in retaining 150 standards achieved and manage nonconformity along with review and development of SOP’s and corrective action logs.
• To attend instigate and on occasion chair the relevant team meetings as part of the CTME communications strategy.
• To be the responsible person for the allocated projects in relation to Health and Safety
• Ensure that controls as per risk assessments are in place and sign off
• To support CTME management in ensuring the project delivery team have or undertake relevant training, inductions, and certification to enable the quality delivery of live event projects.
• To communicate with all other CTME departments in relation to Personnel logistics, accommodation, etc. along with warehouse and operational requirements and warehouse activity
• To undertake any allocated additional duties relevant to position, skills, and experience.

Specific Responsibilities:

• Distil and specify technical requirements and resources for all allocated Live event project requirements.
• Manage the approved CTME rental software and schedule for the project and the CT technical equipment, personnel, and other resources.
• Inform operations of transportation and crewing requirements of projects
• Produce manage and distribute project schedules including related resources planning.
• Manage the supply chain and procurement for the project.
• Ensure the completion of onsite delivery notes
• Provide onsite leadership and direction for the team, local crew, and client.
• Supervise to ensure adherence to all site conditions and CTME standards during build including set up, rehearsals, show and breakdown.
• Produce, supervise, and oversee production of all live event project documentation requested by clients and venues.
• Complete post event show reports including marketing debrief
• Develop and maintain working relationships with client base, and suppliers both new/ old.
• Review assesses and cost for Live event Projects with commercial and technical expertise & knowledge.
• Produce system designs using appropriate software packages such as Auto-Cad, Project, Teams etc.
• Implement and supervise Standard Operating Procedures for the project management department.
• Maintain, develop, and administer projects from new business or continued account leads within Live Events.
• Assist with the training and mentorship of junior project managers coming into the business

General Responsibilities:

• Attend site for inspections, meetings as required.
• Attend company and departmental meetings as required.
• Deputize for other CTME team members, as necessary.
• Support the sales team in assessing bids and feasibility of a projects.
• The ability to manage AV personnel and sub-contractors.
• Assessment and monitoring of freelancers
• Risk assessments and controls to be reviewed and signed off
• Specific training of IOSH Management
• Recommend and maintain a freelance database of additional personnel.
• Record keeping and general administrative duties as required.

Role Type

Permanent • Full-time • Experienced

Company Overview

Creative Technology M.E (CT) is the world’s leading supplier of specialist audio-visual solutions to the live events industry. We provide cutting edge audio-visual services to a diverse clientele both locally and globally. With offices in the Middle East, USA, Europe, and Asia, CT has established itself as a market leader utilising the strong relationship between our international offices. In the Middle East (CTME) we offer complete full-service offering from rental, sales, installation and managed services across all entertainment technology sectors. We utilise high quality equipment and work with some of the biggest clients in the region, but what sets us apart is Our People, their accountability, thirst for innovation, and commitment to working collaboratively in delivering outstanding services.

at Creative Technology Middle East

Systems Integration – Venues • Riyadh, Saudi Arabia • Full-time

Description

This position is fixed-term role with a contract duration of two (2) years.

• To attend site and run shows as necessary
• Support system checks and Servicing in accordance with O & M and OEM instruction
• Report all system defects accordingly to Venue Team Leader
• Complete and submit daily and monthly reports
• Fill weekly Timesheets
• Support to the Venue Services team in operation of the system
• To liaise with Systems Engineers and other CT teams in relation to systems, systems checks, faults and reporting of failures
• To liaise with clients and relevant FM staff in relation to the day to day running of shows and the venue
• Liaise with Venue team
• Ensure all contract KPI’s are met in time and without breaches
• To attend client’s meetings and briefings as necessary
• Be able to read CAD and line drawings and understand how to fault find AV Systems.
• Be able to terminate cables and understand industry best practices.
• Work as part of a crew or independently with general contractors & freelance staff.
• Troubleshoot either remotely or on-site to resolve technical issues involving integration of multiple equipment, this includes networking, audio, video, and lighting
• Ability to safely use hand/power tools
• Line manage in house and the freelance staff for project support as required
• Develop and maintain working relationships with contractors and suppliers
• Troubleshoot any AV and IT System issues and recommend rectification
• Be able to use relevant technical software for the support and maintenance of technical systems
• Implement and supervise Standard Operating Procedures
• Attend site for inspections, meetings as required

Role Type

On-site • Contract • Full-time • Engineer

Company Overview

Creative Technology M.E (CT) is the world’s leading supplier of specialist audio-visual solutions to the live events industry. We provide cutting edge audio-visual services to a diverse clientele both locally and globally. With offices in the Middle East, USA, Europe, and Asia, CT has established itself as a market leader utilising the strong relationship between our international offices. In the Middle East (CTME) we offer complete full-service offering from rental, sales, installation and managed services across all entertainment technology sectors. We utilise high quality equipment and work with some of the biggest clients in the region, but what sets us apart is Our People, their accountability, thirst for innovation, and commitment to working collaboratively in delivering outstanding services.

at Creative Technology Middle East

Video • Dubai, United Arab Emirates • Full-time

Description

Responsibilities

• Interpret, create, and follow schematics, plan drawings and pre-production documentation.
• Maintain and develop all rental equipment to a high standard and ensure all assets are kept fit for purpose.
• Ensure equipment is kept updated to the latest manufacturer firmware versions and support the HOD in planning and executing updates.
• Liaise with Project Managers and Technical HODs to ensure projects are specified correctly to CT standards.
• Liaise with the Prep Technicians, Operations, Project Managers and Technical HODs to ensure equipment is prepped in a timely manner to the highest possible standard.
• Provide support at client meetings and site visits when required.
• Take lead on large scale projects and demonstrate a forward-thinking, positive attitude.
• Demonstrate excellent fault-finding skills.
• Identify and resolve challenging situations as they arise.
• Suggest improvements to project specification and ensure projects have the correct equipment for the scope of work.
• Take lead on equipment preparation for complex projects and supervise the Engineering team.
• Implement, create, and track laptop and media server re-imaging.
• Provide suggestions for Capex and keep up to date on evolving technologies and equipment.
• Ensure equipment is accurately tested on its return to the warehouse and QC standards are met.
• Ensure your work area is always kept clean and tidy both onsite and at CT premises.
• Undertake preventative maintenance and create reports when required.
• Manage the Health the safety of his/ her own health and safety and that of other people who may be affected by their conduct in the workplace.
• Display a willingness to enhance your technical knowledge both in and out of work.

Person Specifications

• Minimum 3 years of professional experience on similar position.
• A proven specialism in multiple key areas of the video discipline.
• Extensive hands-on experience in a live event environment.
• Advanced knowledge of Barco Event Master
• Advanced knowledge of Disguise and/or Watchout.
• Demonstrate the ability to setup complex LED and Projection Systems.
• Advanced understanding of Networking systems.
• Advanced understanding of Camera and PPU systems.
• Understanding of all video format types.
• Experience leading a team including coaching and mentoring junior members of staff.
• Advanced level of computer literacy
• Holds current IOSH working safely, First Aid & Fire Warden training certification

Role Type

Permanent • Full-time • Experienced

Company Overview

Creative Technology M.E (CT) is the world’s leading supplier of specialist audio-visual solutions to the live events industry. We provide cutting edge audio-visual services to a diverse clientele both locally and globally. With offices in the Middle East, USA, Europe, and Asia, CT has established itself as a market leader utilising the strong relationship between our international offices. In the Middle East (CTME) we offer complete full-service offering from rental, sales, installation and managed services across all entertainment technology sectors. We utilise high quality equipment and work with some of the biggest clients in the region, but what sets us apart is Our People, their accountability, thirst for innovation, and commitment to working collaboratively in delivering outstanding services.

at Creative Technology Middle East

Business Administration • Dubai, United Arab Emirates • Part-time

Description

UAE Nationals Only

Responsibilities

Business Administration:

• Document Control: Ensure all documents adhere to correct templates and brand standards, manage document control numbers, and oversee the filing systems.
• Communications & Presentations: Prepare, design and provide regular reports, maintain communication with staff across locations, and prepare presentations using standard templates.
• ISO & Audit Support: Assist with preparation and coordination for ISO certifications and audit processes, coordinate insurance renewals, and update the insurance tracker.
• IMS and ESG Support: Support the development and implementation of ESG initiatives, including CSR programs, promoting a culture of sustainability and responsibility while actively contributing to IMS development goals.
• Risk & Crisis Management: Support risk and crisis planning protocols, manage NCRs, and arrange investigation meetings.
• Sanctions Checks & Registers: Undertake sanctions checks for new customers, manage the Gift and Entertainment Register, and update any CTME inputs into NEP.
• Annual Planning Calendar: Maintain the annual planning calendar for business administration tasks.
• Trackers & Compliance: Create and manage trackers for document control areas and assist with trade license renewals and data collection.
• Process Improvement: Streamline office procedures for efficiency, identify opportunities for improvement, and implement feedback.

Reception and General Administration:

• Arrivals: Greet and assist visitors and employees, coordinate with relevant departments, arrange food deliveries, and escort visitors to specific locations within the building complex as required.
• Switchboard: Answer and transfer calls, handle client and employee inquiries with excellent customer service.
• Meeting Rooms: Ensure meeting rooms are set up and reset after meetings, manage catering requirements, write meeting notes when required.
• Office Supplies & Maintenance: Maintain inventory records, manage pantry consumables, handle maintenance requests, and ensure a clean office environment. Assist with office plant care and manage related suppliers.
• Logistics Support: Organize non-project related travel (visas, flights, hotel, etc), coordinate couriers and deliveries, inform staff of deliveries. Manage internal and external events and training sessions.
• Onboarding & Offboarding: Oversee onboarding needs, introduce new staff to team members, and handle offboarding administrative tasks.
• Access & Security: Oversee parking arrangements, monitor and manage access control systems, coordinating with building security.
• PO Creation & Management: Create and manage purchase orders, manage OPEX tables and complete Credit Card Requests and Advance Payment Requests.
• Smartsheet & Tender Support: Develop and update Administration Smartsheets, support with tender documentation, and maintain the management signature log.
• Meeting Minutes & Reporting: Take and type up meeting minutes, file paperwork in Dropbox using document trackers as needed, and obtain appropriate signatures. Complete monthly Etisalat and other data reports.
• Event & Guest Catering: Book and coordinate event and special guest catering.
• Support Across Functions: Provide adaptable, proactive support across all business functions, ensuring alignment with OPEX budget parameters and fostering a collaborative environment.

Person Specifications

• Minimum 2 years of professional experience on similar position.
• Operational efficiency: Can manage daily operations with some guidance.
• Project Management: Assists in project tasks, understands basic workflows. Manages small projects independently.
• Customer Service: Handles basic client interactions, provides standard support.
• Problem Solving: Identifies common issues and follows troubleshooting guidelines.
• Communication: communicates clearly and follows instructions
• Teamwork: Works well within the team, follows instructions.
• Continuous improvement: Actively seeks out learning opportunities and applies new knowledge. Seeks feedback for improvement.

Role Type

On-site • Permanent • Part-time • Beginner

Company Overview

Creative Technology M.E (CT) is the world’s leading supplier of specialist audio-visual solutions to the live events industry. We provide cutting edge audio-visual services to a diverse clientele both locally and globally. With offices in the Middle East, USA, Europe, and Asia, CT has established itself as a market leader utilising the strong relationship between our international offices. In the Middle East (CTME) we offer complete full-service offering from rental, sales, installation and managed services across all entertainment technology sectors. We utilise high quality equipment and work with some of the biggest clients in the region, but what sets us apart is Our People, their accountability, thirst for innovation, and commitment to working collaboratively in delivering outstanding services.